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Any data transfers outside the EU for security purposes will be limited in scope to what is needed for this purpose.

We must ensure that our European-based customers receive the same world-class security as our customers throughout the globe. Analyzing over 24 trillion security signals every 24 hours requires us to aggregate and assess global threat data to detect, respond to, and remediate malicious activity. Within the EU Data Boundary, we will offer the same world-class security capabilities that we offer to all our cloud customers.

Indeed, security is a core element of data protection. With a rising number of cyberthreats, we have an obligation to protect our customers’ data against increasingly adept and skilled attackers. VDI also uses screen rendering, which avoids the need for physical data transfers or storage outside the EU Data Boundary, allowing us to deploy the best possible support and engineering resources for our customers inside the EU Data Boundary at all times. We will rely on technologies such as virtual desktop infrastructure (VDI) as a supplementary measure to allow for remote access to only snippets of data and under access controls and other measures that address the issues discussed by the European Court of Justice and the European Data Protection Board. We will ensure that no support data is physically transferred outside Europe. We are also continuing to increase our customer support staff within the EU and redesigning our tools so that support data can be stored and processed in the EU. The work to engineer our enterprise core services to store and process customer, support, and other personal data in the EU is on track and will be completed by the end of 2022. Since May, we’ve opened a new data center in Sweden and announced an additional site in Belgium offering local data residency and faster access to the cloud. We already have the world’s largest cloud infrastructure, with more than 60 datacenter regions announced to date, and we are adding more data centers and increasing capacity in our existing data centers in the EU. Here are some of the investments Microsoft is making for the EU Data Boundary by the end of 2022.ĭata centers are at the core of customers’ processing and storage capabilities. The updates we provided, as well as our ongoing plans, reflect the customer feedback we’ve received over past months, and today’s discussion provided yet another opportunity for our customers to help shape the path ahead. These conversations have also reinforced the profound responsibility we have as a custodian of that data.īuilding on what we’ve heard from our customers, today we convened an EU Cloud Customer Summit to share additional details about our progress and what’s next.

These discussions have reconfirmed just how important data, and control over data, is for our EU customers-to confidently embrace the cloud and foster data-driven innovation. Since our initial announcement in May, we’ve begun the necessary engineering work and gathered feedback to better understand and adjust to customer needs and priorities. But with this ambitious plan we are going above and beyond our prior commitments and regulatory requirements to meet our customers’ preferences and expectations for increased data residency and control and to help Europe realize its digital ambitions. Our services continue to operate in compliance with European laws and regulations. Earlier this year, we announced a new commitment for our public sector and commercial customers in the EU and EFTA: a promise to enable them to process and store all their data in the EU by the end of 2022. Today was an important milestone in our journey toward creating the EU Data Boundary for the Microsoft Cloud.

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